Shipping policy

Last updated: 14 November 2026

Where we deliver

We currently deliver to UK addresses only.

Cost

Delivery is free and tracked on every order.

How long it takes

Your Stilair Mini is sent to you directly from our manufacturing partner’s warehouse overseas. Orders are prepared within 1–3 working days, and delivery usually takes 5–12 working days in total from when you order.

You’ll get an email with your tracking link as soon as your order ships.

Christmas

To receive your order before Christmas, please order by 8 December.

Late or missing parcels

If your order hasn’t arrived within 30 days of ordering, contact us at hello@stilair.co.uk and we’ll send a replacement or give you a full refund.